Last updated: March 2026
These Terms of Service (“Terms”) govern your access to and use of the Zupply website, mobile applications, APIs and related services (collectively, the “Platform”).
The Platform is owned and operated by Zupply Technologies ( ACN 695 799 163) (“Zupply”, “we”, “our”, or “us”).
By creating an account, accessing the Platform, or placing orders through the Platform, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Platform.
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.
Zupply provides a digital platform that enables businesses to:
Suppliers, wholesalers and service providers using the Platform are referred to as “Providers.”
Zupply acts as a technology platform only. Zupply is not the supplier, manufacturer, distributor or retailer of goods unless explicitly stated.
Any contract for goods or services purchased through the Platform is between the User and the Provider.
To use the Platform you must:
The Platform is intended primarily for business and wholesale use.
To access certain features of the Platform you must create an account (“Account”).
You agree that:
Zupply may suspend or terminate Accounts that breach these Terms.
The Platform may provide tools including but not limited to:
Zupply may modify, improve or discontinue Platform features at any time.
When a User places an order through the Platform (“Order”):
Providers are solely responsible for:
Zupply is not responsible for the performance of Providers.
Providers set the pricing of goods and services listed on the Platform.
Zupply may charge:
Fees may be deducted automatically during transactions.
Zupply reserves the right to change its fee structure with reasonable notice.
Payments may be processed through third-party payment processors.
By using the Platform you agree that:
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Some features of the Platform may require a paid subscription.
Subscriptions may include access to:
Subscriptions may renew automatically unless cancelled before the renewal date.
Fees are non-refundable except where required by law.
Zupply may offer artificial intelligence features including:
AI outputs are generated automatically and may not always be accurate.
Users remain responsible for verifying decisions based on AI outputs.
Zupply does not guarantee the accuracy or reliability of AI-generated results.
Users agree not to:
Zupply may investigate violations and suspend Accounts where necessary.
Users may submit reviews, comments or other content (“User Content”).
You grant Zupply a worldwide, royalty-free licence to use, display and distribute User Content.
User Content must not:
Zupply may remove content that breaches these Terms.
All intellectual property rights in the Platform including:
are owned by or licensed to Zupply.
You may not copy, reverse engineer, reproduce or distribute any part of the Platform without written permission.
By using the Platform, you grant Zupply the right to:
Zupply will handle personal information in accordance with its Privacy Policy.
Zupply aims to provide reliable services but does not guarantee uninterrupted access.
The Platform may be unavailable due to:
Zupply may change or discontinue features without liability.
To the maximum extent permitted by law, Zupply is not liable for:
Where liability cannot be excluded, Zupply’s total liability is limited to the amount paid by the User to Zupply in the preceding 12 months.
You agree to indemnify and hold harmless Zupply and its employees, directors and agents against any claims arising from:
Zupply may suspend or terminate Accounts if users:
Users with terminated Accounts must not create new Accounts without permission.
The Platform may integrate with third-party services such as:
Zupply is not responsible for third-party services.
Zupply may update these Terms from time to time.
If changes are material, Zupply will provide reasonable notice.
Continued use of the Platform after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of New South Wales, Australia.
You submit to the exclusive jurisdiction of the courts of New South Wales.
✅ This version adds protection for Zupply including:
