Last updated: 15 March 2026
This Data Processing Agreement (“DPA”) forms part of the agreement between Zupply Technologies ( ACN 695 799 163) (“Zupply”, “Processor”) and any business using the
Zupply Platform (“Customer”, “Controller”).
This DPA applies where Zupply processes personal data on behalf of the Customer when providing services through the Zupply platform (“Platform”).
This agreement is intended to comply with applicable privacy and data protection laws including:
Personal Data
Any information relating to an identifiable individual.
Processing
Any operation performed on Personal Data including collection, storage, use, or disclosure.
Controller
The entity that determines the purposes and means of processing Personal Data.
Processor
The entity that processes Personal Data on behalf of the Controller.
Zupply processes Personal Data solely to provide the Platform services, including:
Types of Personal Data processed may include:
Zupply agrees to:
Zupply maintains reasonable security practices including:
Zupply may use trusted third-party service providers (“Subprocessors”) to support platform operations, including:
Zupply will ensure Subprocessors are subject to appropriate data protection obligations.
Personal Data may be processed or stored in jurisdictions outside Australia where Zupply or its service providers operate infrastructure.
Where cross-border transfers occur, Zupply will take reasonable steps to ensure Personal Data remains protected.
In the event of a data breach affecting Personal Data, Zupply will:
Zupply retains Personal Data only for as long as necessary to:
Upon termination of services, data may be deleted or anonymised according to Zupply’s data retention policies.
Customers remain responsible for:
This DPA is governed by the laws of New South Wales, Australia.
Last updated: 15 March 2026
This AI Usage Policy governs the use of artificial intelligence features available through the Zupply Platform.
Zupply may provide artificial intelligence tools including:
These features may use machine learning or automated decision systems.
AI-generated outputs may not always be accurate, complete or reliable.
Users are responsible for reviewing and verifying AI-generated results before making business decisions.
Zupply does not guarantee the accuracy or suitability of AI outputs.
Users must not use AI features to:
Zupply may use aggregated and anonymised platform data to improve AI systems.
Zupply will not use identifiable personal information for AI training unless permitted by law.
AI systems may:
Users should not rely solely on AI-generated outputs when making financial or operational decisions.
Zupply may suspend access to AI features where misuse is detected or where AI systems require maintenance or updates.
Last updated: 15 March 2026
These Buyer Terms apply to businesses purchasing goods or services through the Zupply Platform (“Buyers”).
These terms operate alongside the Zupply Terms of Service.
Buyers must create an Account to place Orders on the Platform.
Buyers are responsible for:
When placing an order (“Order”) through the Platform:
Zupply is not the seller of goods unless explicitly stated.
Buyers must:
Failure to complete payment may result in cancellation of Orders or suspension of Accounts.
Buyers must not:
Return and refund policies may vary between Suppliers.
Buyers should review supplier-specific terms before placing Orders.
Disputes regarding goods or services must primarily be resolved between the Buyer and Supplier.
Zupply may assist with dispute resolution but is not responsible for supplier performance.
Buyers may leave reviews and ratings regarding Suppliers and products.
Reviews must be:
Zupply may remove reviews that violate platform policies.
Zupply may impose limits on:
These limits may be used to prevent fraud or abuse.
Zupply may suspend Buyer accounts where:
These Buyer Terms are governed by the laws of New South Wales, Australia.
