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"How to" Reinstate a deleted shop account

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You will need to follow the below instructions for our Zupply team to be able to reinstate a shop account.

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Use the help button at the bottom left hand side of your dashboard. Request Tech support to log a request for a “Reinstate a deleted shop account”.

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You need to provide the following details;

  • Name of the Company - Your company
  • Name of your Customer
  • Contact email address

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Once we have all the details our Zupply team will reinstate the customer account.

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We will respond with an email through our IT Service management portal once complete.

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